Privacy Policy

1. Introduction

RIGShare LLC ("RIGShare," "we," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RIGShare platform at rigshare.app and any associated mobile applications.

2. Information We Collect

Information you provide: Account information (name, email, phone, password), profile information (city, state, ZIP code), equipment listing details, payment information (processed securely by Stripe), identity verification documents, messages between users.

Automatically collected: Device information, usage data, IP address and approximate location, cookies and similar tracking technologies.

Third-party information: Payment processing data from Stripe, identity verification results, and social login provider information.

3. How We Use Your Information

We use collected information to: operate the Service; process transactions; facilitate communication between users; verify identity and prevent fraud; personalize your experience; send administrative messages and security alerts; enforce our Terms of Service; comply with legal obligations; and respond to support requests.

4. How We Share Your Information

We may share information with: other users to facilitate transactions; payment processors (Stripe); service providers who assist in operations; law enforcement when required by law; and in connection with a merger or acquisition. We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure storage, access controls, and regular security assessments. Payment information is processed by Stripe, which is PCI-DSS compliant. No method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information as long as your account is active or as needed to provide the Service. Certain information may be retained after account deletion as required by law or for legitimate business purposes. Transaction records are retained for a minimum of seven years.

7. Your Rights

You have the right to: access your personal information; correct inaccurate information; request deletion of your account; opt out of marketing communications; and manage cookie preferences. To exercise these rights, contact us at support@rigshare.app.

8. Cookies

We use cookies to maintain your session, remember preferences, analyze usage, and improve the Service. You can manage cookies through your browser settings. Essential cookies required for functionality cannot be disabled.

9. Third-Party Services

The Service integrates with Stripe (payments), Supabase (authentication and storage), and Vercel (hosting). Each has its own privacy policy. We encourage you to review their respective policies.

10. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect information from minors. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on the platform with an updated date. Continued use after changes constitutes acceptance.

12. Contact Us

Questions about this Privacy Policy? Contact us at support@rigshare.app or write to RIGShare LLC, 17503 La Cantera Pkwy Ste 104, San Antonio, TX 78257.